Legal
Everything that governs this Service, in the order it is worth reading. First the agreement: ITSM Ltd’s SaaS Terms and Conditions, which are the same for each of its standalone products and prevail over the rest; the Service Schedule, which holds everything specific to this product; and the Acceptable Use Policy, which applies to everyone who signs in. Then the privacy and cookie policies, and the terms for these public pages.
The refund terms are section 3 of the Service Schedule. Our contact and company details and the accessibility statement are in the annex to the Website Terms of Use.
SaaS Terms and Conditions
Version 2.0 · 24/09/2026
The agreement between ITSM Ltd and each organisation that uses one of its standalone Services, read with the Service Schedule for that Service.
Service Schedule — Martyn's Law Evidence Kit
Version 2.0 · 24/09/2026
Everything specific to the Martyn's Law Evidence Kit: what it is, what it costs, what can be used without paying, refunds, support, where its data lives, what cannot be deleted, and its data processing particulars.
Acceptable Use Policy
Version 2.0 · 24/09/2026
The rules that apply to you personally when you use an ITSM Ltd Service as a member of an organisation, with an annex for each Service.
Privacy Policy
Version 2.0 · 24/09/2026
How ITSM Ltd collects, uses and protects personal data across its standalone Services, with an annex for each Service.
Cookie Policy
Version 2.0 · 24/09/2026
Which cookies ITSM Ltd's standalone Services set and why, with an annex for each Service.
Website Terms of Use
Version 2.0 · 24/09/2026
The terms for the public pages of ITSM Ltd's product websites, with an annex for each website holding its contact details and accessibility statement.